victory

I just wanted to write an update on Zander's immunization debacle. When I got billed for our co-pay to the ER, I felt like I shouldn't have to pay it because it was an immunization administered the wrong way that landed us in the emergency room. So, I called Kaiser and asked how I go about appealing the charge. The man I spoke with was nice and told me I would get some paperwork in the mail and then I would be assigned a case manager and it is a fairly lengthy process. I filled out the paper work (this was at the beginning of June) and today the 13th of July I heard back from Kaiser. Here is the best part of the letter.





I know I won't win all my fights with insurance companies but right now I am 1 for 1.